Cabin Crew Member
route inspections and
training audits.

Route inspections

What is route inspection?
Basically, in route inspection we observe during the flight how Cabin Crew conducts all safety related duties. Are they done by your company manual and by regulations? We can also observe the in-flight service. Is it done by your company manual and standards?

We have two kinds of inspections, first one is the one where crew is aware that we are present. In these inspections we also inspect all the safety equipment that are in the aircraft cabin. Other one is the one that the crew is not aware that we are inspecting that flight. In this inspection the number of inspected items is naturally not so wide. But like it came out once again in conversations in IATA Cabin Operations Safety Conference in Istanbul (June 2019), Cabin Crew Members don’t always follow operators manuals. That’s why it is a good idea to do these inspections when crew is not aware that we are there. You could compare them similar as mystery shoppers do 
 
Why would you use your own crew to do this while they can do the work they are trained to do? It is cost efficient that you don't need to take your crew from their normal duty to do other tasks.

Have you ever thought that these route inspections could be a part of your quality system?

Probably you have questions? Just ask, that's why were are here.

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